The Retail Maintenance Difference

 A program of excellence maximises the customer experience  

Maximise your opportunity at store level by ensuring that your point of sale displays and activations achieve optimal up-time. At Retail Maintenance, we’ve taken the stress and hassle out of display management.  

POS ASSET

Warehousing

At Retail Maintenance, our service starts with ensuring that all the assets required for your activation or installation are collated, managed and warehoused safely and securely.

We maintain our own, dedicated warehousing facilities that allow us to control the distribution of your assets on your behalf, perfectly aligning the delivery with installation timeframes and maintenance program requirements. Upon arrival into our facilities, your assets are individually QR coded and scanned into our bespoke tracking system, allowing you to access information on the location, stock levels and installation details of your assets, at the click of a button.  

 

POS DISPLAY

Installation

At Retail Maintenance, we take great pride in helping our clients bring their retail activation and display vision to life. With the ability to take the brief from inception to completion our dedicated team of project managers, installers, shop fitters and technicians manage the entire process for the brands that we work with. Our system ensures that all requirements of the retail environment are met and that installations are delivered seamlessly, all the way through to launch.

The entire process is digitally documented through our cloud-based tracking system that allows our team to scan assets and milestone markers as they work – updating the progress as they go. That means your team can access real-time data on the progress of your install, remotely.

 

POS DISPLAY UPKEEP

Reporting

Our objective is to not only make life easy for our clients through the installation and maintenance of point-of-sale displays, but to arm them with information that helps guide their decisions in improving their brand and engagement, at store level.

Our reporting is thorough and updated instantaneously by our install and maintenance teams. This includes information on; display status, upkeep issues, store contact, missing or damaged parts, installation success and time on site. This data is captured and fed back to the client immediately.

 

POS DISPLAY

Maintenance

It’s simple, well-maintained point of sale displays and activations have more chance of converting foot traffic into sales. That’s why, at Retail Maintenance, we’ve developed our propitiatory system of regular, programmed monitoring and upkeep for retail displays – called RMGcare.

RMGcare delivers complete peace-of-mind for both brands and store retailers, ensuring that their investment into state-of-the-art retail displays is given the best opportunity to deliver ROI. Designed as a subscription service, with RMGcare retail displays are monitored remotely, physically inspected regularly, minor issues resolved immediately, and stock kept on hand to replenish out-of-service assets. In addition, we keep you informed about the status and upkeep of all of your displays, with regular reporting.

 

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