Expertise

STORE AUDITS

Detailed understanding is the first step

Understanding the true format of your retail space is an important part of designing your customer’s experience. Our Store Audit service helps you better understand your store environment, taking the guesstimation out and giving you a clear picture of the space and parameters you have to work with. This allows your team to craft user experiences that maximise your opportunity to sell by providing thorough, detailed briefing information to the brands that you work with. 

Quick, accurate and cost-effective, this service delivers you all the essential information your team needs to create an engaging, high converting atmosphere.

Store Audits Inform Better Engagement:

  • Electrical Compliance Checks

  • Analysis of Fixtures & Gondola Locations

  • Store Profiling & Measurement

  • Digital Photography

  • Maintenance Requirement Evaluation

 
 

DISPLAY INSTALLATION

Seamless execution ensures store-level impact

Dealing with the world's largest brands, we understand the complexities and importance of seamlessly executing the vision, at store level. We understand the needs and requirements of Australia's largest retailers and when executing installations we build strong relationships built on mutual trust.

Our dedicated team of trained, qualified and experienced professionals manage your project, every step of the way. Encompassing warehousing, logistics, pick and pack, on-site delivery, installation, set up and configuration - our tightly managed service is smooth and stress-free for you.

Process Ensures Peace of Mind:

  • Consumer Display Installation

  • Permanent & Temporary Display Installation

  • Fixture & Gondola Construction

  • Fit-Off, Set-Up & Configuration

  • De-installation & Recycling

  • Pick, Pack & Collation

 
 

DISPLAY MAINTENANCE

Reduced downtime delivers increased sales

The customer experience can be destroyed in an instant if a display is broken or is not working as expected. That is why it is vitally important that retailers and brands ensure the upkeep and working capacity of the displays they have invested in.

We take a strategic approach to maintenance, proactively managing your displays across your network, rather than a job-by-job or store-by-store approach. Working cohesively between brands and retailers, our program helps eliminate issues at store level, before they materialise - ensuring consistent, fully-functional and well-presented store displays.

Active Displays Support Brand Vision:

  • Coordinated Display Maintenance Programs

  • Proactive On-Site Assessments

  • Display Upkeep & Issue Resolution

  • Parts & Equipment Storage & Distribution

  • Live Maintenance Reporting

  • On-Call Maintenance Requests

  • Detailed Costs Analysis & Management

 
 

PROGRAM MANAGEMENT

We’re there from concept to completion

At Retail Maintenance, our experienced and dedicated team intimately understand the insight and vision needed to successfully execute in-store retail display activations.

For all our clients, we act as an intermediary between the brand and the retailer, resolving potential issues before they arise, advising on the best ways of working between both parties, and being the first point of contact through the entire process.

A Programmed Solution:

  • Managed Installation Schedules

  • Compliance & Documentation

  • Installer Communications & Management

  • Freight & Logistics

  • Waste Removal & Recycling

 
 

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